FAQs Page

FAQs

Frequently Asked
Questions

IPTV stands for Internet Protocol Television, a service that delivers TV programs and other video content using the internet instead of traditional cable or satellite methods.

You can easily subscribe through our website by selecting a package and completing the payment process.

Our IPTV service is compatible with a variety of devices, including Smart TVs, Android boxes, Firesticks, smartphones, and computers.

Yes, we offer a 24h for new users. Sign up and explore our service before committing to a subscription.

Yes, our customer support team is available 24/7. You can contact us via live chat, email, or phone.

We accept multiple payment methods, including credit cards, PayPal, and cryptocurrency.

Castflux IPTV is compatible with a wide range of devices, including Smart TVs, Android and iOS smartphones, tablets, Amazon Fire TV Stick, MAG devices, and web browsers on PCs and laptops. For a full list of compatible devices, please check our "Supported Devices" page.

Yes, Castflux allows you to use your subscription on multiple devices, but simultaneous streaming may be limited based on your plan. Please refer to your subscription package for more information.

For a smooth streaming experience on Castflux, we recommend a minimum internet speed of 10 Mbps for standard definition (SD) content and 20 Mbps for high-definition (HD) content. For Ultra HD (4K) streaming, at least 30 Mbps is recommended.

 

Yes, Castflux IPTV is available worldwide. However, some channels and content may be subject to regional restrictions due to licensing agreements. We recommend using a VPN if you experience any access issues due to geographic limitations.

You can reach our 24/7 customer support team via live chat on our website, by emailing support@castflux.com, or through our contact form. We are committed to providing prompt assistance with any technical or service-related issues.

No, Castflux has no hidden fees or additional costs. The price you see during sign-up is the final amount you pay. All features and services included in your chosen subscription plan are clearly stated upfront.

 

Yes, Castflux offers a wide selection of live sports channels, covering popular events like football (soccer), basketball, cricket, and more. Our sports package includes both local and international channels to ensure you never miss a game.

Yes, Castflux offers a recording feature (also known as DVR) that allows you to record your favorite shows and movies. The availability of this feature may depend on your subscription plan and device compatibility.

If you experience buffering or your stream isn't working, first check your internet connection. You can also restart your device or the Castflux app. If the issue persists, please contact our technical support team for further assistance.

 

You can easily update or upgrade your subscription plan by contacting our. support team and we will take care of the rest.

Yes, we offer a 7-day money-back guarantee if you're not satisfied with our service. Simply contact our support team within the first 7 days of your subscription, and we will process your refund without any hassle.

Castflux itself does not offer parental controls as it provides only IPTV subscriptions. However, most IPTV players that you can use to access Castflux offer parental control features. You can set up these controls within the IPTV player to restrict access to specific channels or content. Please refer to your IPTV player’s user guide for instructions on enabling parental controls.